EMPLOYEE EXPERIENCE

Unleash the power of your employees.

Your employees know what works. Start listening.

Brands building human-centered workplaces with Medallia

Tap into a massive whitespace for growth.

Top employee experience leaders don’t just listen — they act. And research shows they’re 12x more likely to crush 20%+ revenue growth. With Medallia cutting time from insight to action, you’ll build trust, spark innovation, and empower your people to deliver big results — and a workplace they’ll love.

Turn disconnected teams into a data-driven dream.

Spot problems firsthand and give your team what they need to deliver every day.

HR & People
From talent acquisition and onboarding to people analytics and operations, HR leaders can build programs confidently based on real-time insights.

Customer Experience
Tap into employee feedback to uncover CX improvements and see how their internal experiences shape the customer journey.

Support & Technology
Remove barriers to success and ensure employee needs are met quickly.

Employees have the best ideas.

Employee feedback is a goldmine — full of ideas to improve the customer’s experience. Make sense of feedback with Medallia, syncing it effortlessly with systems like your HRIS or IT portal for a targeted look at where to make an impact.

Never miss an opportunity.

Only 42% of companies act fast on employee feedback. Close the gap as Medallia’s AI, text analytics, and sentiment engine do the heavy lifting, surfacing key insights from every department, channel, and signal source — so you can pinpoint where to improve and how to get there.

Solutions for every moment that matters.

Candidate experience

Create a flawless candidate experience to wow potential employees from day one.

Onboarding experience

Create a positive onboarding experience to help new hires acclimate quickly.

Employee engagement

Captures insightful and actionable feedback and show employees their voices count.

Diversity, equity, and inclusion

Identify trends impacting inclusion across the entire employee journey.

Employee innovation

Crowdsource ideas quickly and drive a culture of innovation and empowerment.

Employee services and support

Next-level solutions to support employee service delivery.

Growth and development

Help your employees reach their full potential and set a clear path for development.

Continuous understanding

Have a pulse on how your employees are doing in the moments that matter and the tools needed to respond and act in real-time.

Learn more

Discover how Medallia can help you create an ecosystem of employee understanding and action.

Explore Further